7hhbd Privacy Policy
Your personal information is completely safe with us — we protect your privacy using SSL encryption and strict data protection practices.
Introduction and Scope
7hhbd ("we", "us", or "the platform") operates a trusted online casino and betting service for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, and protect the personal information of visitors and users ("you" or "user") of our website 7hhbd.cam.
By using our service, you are agreeing to the terms set out in this Privacy Policy. If you do not agree with any part of this Policy, please stop using our service.
What Information We Collect
We collect various types of information to operate our service smoothly. This information comes from two main sources — information you provide directly, and information collected automatically.
Information You Provide Directly
Information you provide during registration, login, and transactions:
- Full name and date of birth
- Email address
- Mobile number (for bKash, Nagad, Rocket, Upay verification)
- Payment details (account number / reference)
- Identity verification documents (National ID card)
- Residential address
Automatically Collected Information
Information collected technically while you use our platform:
- IP address and device identifiers
- Browser type and operating system
- Pages visited and session duration
- Cookies and similar tracking technologies
- Transaction history and gaming activity logs
- Live chat conversation records
Purpose of Using Your Information
7hhbd uses the information we collect for the following lawful purposes:
Account Management
Creating, verifying, and maintaining your account, and ensuring login security.
Financial Transactions
Processing deposit and withdrawal requests, preventing fraud, and verifying bKash, Nagad, Rocket, and Upay payments.
Customer Support
Resolving your issues and providing effective assistance via 24/7 live chat and email.
Security and Compliance
Conducting necessary verification processes to prevent unauthorized access, fraud, and money laundering.
Service Improvement
Running analytics to improve user experience and enhance platform performance.
Communications
Sending important updates, service changes, and, with your consent, promotional messages.
Information Sharing with Third Parties
7hhbd does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Payment Processors
Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and approved bank transfer services to complete transactions. These organizations are governed by their own privacy policies.
Technology and Service Providers
We work with trusted technology partners to operate the platform — such as server hosting, security services, and analytics tools. These partners are given access only to the minimum information required for their specific tasks.
Legal Obligations
Information may be disclosed in response to court orders, regulatory authority requests, or legal obligations. In such cases, we always provide only the minimum necessary information and make every effort to keep you informed where possible.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies that store small data files in your browser. This helps improve your browsing experience and keeps the platform functioning properly.
Essential Cookies
These cookies are essential for the basic functionality of our website — maintaining login sessions, security checks, and saving cart/account information. Disabling them will prevent the site from working correctly.
Analytical Cookies
These cookies help us understand how users interact with our site, which pages are most popular, and where improvements are needed. Data is collected in anonymous form.
Data Security Measures
7hhbd applies industry-standard security measures to protect your personal information. Our security infrastructure operates on the following levels:
SSL Encryption
All data transfers are secured with 256-bit SSL encryption.
Firewall
Advanced firewall systems prevent unauthorized access and cyber attacks.
Two-Factor Authentication
Two-factor identity verification is in place for sensitive operations.
Continuous Monitoring
A round-the-clock security monitoring team immediately detects any unusual activity.
While we are committed to maintaining the highest level of security, no digital platform is entirely risk-free. Please keep your account password strong and do not share it with anyone.
Data Retention Period
7hhbd retains your personal information only for as long as necessary — no longer. The retention period depends on the type and purpose of the information:
Account Information
Retained for as long as your account is active. After account closure, certain information may be kept for a defined period for legal and regulatory reasons.
Transaction Records
Records of financial transactions, deposit and withdrawal history, and betting activity are retained for an extended period — for accounting, dispute resolution, and fraud investigation purposes.
Communication Records
Live chat and email support conversations are retained for a limited period to ensure customer service quality and for future reference.
Your Rights
7hhbd respects the following rights regarding your personal information and is committed to upholding them to the extent possible:
Right to Access
You have the right to know and view what information we hold about you. To make this request, please contact our support team.
Right to Correction
If any of your personal information is incorrect, you may request a correction. We will make the correction as quickly as possible, subject to verification.
Right to Object to Processing
You may object to the processing of your information for certain purposes, particularly in the case of marketing communications.
Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
Protection of Minors' Information
7hhbd is strictly a platform for users aged 21 and above. We never knowingly collect or store personal information from anyone under the age of 21.
Our Commitment
- Age verification during registration is mandatory.
- If we become aware that information from a minor has been collected by mistake, it will be deleted immediately.
- In suspicious cases, we may request additional identity verification.
- Parents and guardians may share any concerns about their child's unauthorized use with us.
Policy Changes and Updates
7hhbd reserves the right to update this Privacy Policy when needed. This Policy may be revised due to changes in our service, the use of new technologies, or legal requirements.
Notice of Changes
- We will notify you by email before any significant changes are made.
- The updated Policy will take effect from the date it is published on the website.
- Continued use of the service after any changes will be considered as your acceptance of the new Policy.
- The latest version of the Policy will always be available on this page.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please get in touch with us. Our support team is available in Bengali 24 hours a day, 7 days a week.
Privacy Inquiries
Contact us directly for requests to view, correct, delete, or handle any other privacy-related matter.
[email protected]Or chat with us in Bengali on our website's live chat — any time, any day.