Responsible Gaming Policy

7hhbd Responsible Gaming — Your Safety is Our Priority

7hhbd believes entertainment is only worthwhile when it is safe and controlled. Our responsible gaming tools help you play with awareness and peace of mind.

What is Responsible Gaming and Why Does It Matter?

Participating in online casinos and betting platforms can be an enjoyable form of entertainment, but it stays healthy only when you are aware of your own limits. 7hhbd always cares about the wellbeing of its players. Responsible gaming means setting your own financial limits, keeping track of your time, and not letting entertainment turn into a problem.

With the many families and young people of Bangladesh in mind, 7hhbd has ensured that its platform is open only to those aged 21 and above. We believe gambling or betting is never a substitute for a livelihood — it is purely a form of entertainment. That is why we encourage every member to play with awareness and responsibility.

When someone bets beyond their means, deposits money borrowed from others, or begins disrupting their family and professional life — those are the signs of a problem. At 7hhbd, we provide various protective tools and support services to stand by you at that moment.

21+

Ensure age verification

7hhbd is strictly for users aged 21 and above only. We follow a strict age verification process to protect minors. If there are underage members in your household, keep your account details secure from them.

Use parental control software for family protection and never leave your login details within reach of children or teenagers.

Our Protection Tools

Deposit Limit Setting

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, this limit takes effect immediately, but increasing it requires 7 days' notice. This helps you avoid overspending.

Session Time Limits and Reminders

Set a time limit for each session. 7hhbd will notify you before your allocated time runs out. Playing for extended periods can reduce awareness, so taking regular breaks is a wise habit.

Self-Exclusion

If you feel that gaming is getting out of your control, you can self-exclude for 30 days, 90 days, or 1 year. During this period your account will be completely inactive and no deposits or bets will be possible.

Time-Out Feature

When you need a temporary break, you can take a time-out for anywhere from 24 hours to 6 weeks. This option is lighter than self-exclusion — after the set period you will be able to play again automatically.

View Betting History

You can view your complete betting and transaction history at any time from your account dashboard. This helps you analyse your own playing patterns and make informed decisions.

24/7 Support

7hhbd's Bengali-language live chat support team is always ready to help with any issue. Contact us for advice on responsible gaming or help with setting account limits.

Warning Signs of Problem Gambling

If any of the following signs appear, it may be a signal that you need help. Assess yourself or someone close to you.

  • Spending beyond your means and repeatedly placing bets to try to recover losses
  • Hiding your gambling from family or friends, or lying about it
  • Neglecting work, family, or daily responsibilities to spend time gambling
  • Feeling restless, anxious, or irritable when not placing bets
  • Depositing money taken from loans or savings
  • Repeatedly failing in attempts to stop gambling
  • Experiencing stress, depression, or problems in family relationships due to gambling

Ways to Keep Yourself Safe

01

Set a Budget in Advance

Decide how much you will spend each week or month before you start, and stay within that amount. Do not try to chase losses.

02

Manage Your Time

Set a time limit for each session. After playing, spend time on another hobby or with your family.

03

No Betting on Impulse

Avoid placing bets when you are feeling down, angry, or frustrated. Making decisions in that state can be harmful.

04

Play Sober

Do not bet under the influence of any substance. Clear-headed thinking is the only way to make aware decisions.

How to Use Our Protection Tools?

After logging in to your account at 7hhbd, you can access the following tools directly from the "Account Settings" or "Responsible Gaming" menu:

Set a Deposit Limit

Account Settings → Deposit Limit → Enter daily / weekly / monthly amount → Save. Reducing the amount takes effect immediately.

Take a Time-Out

Account Settings → Time-Out → Choose your preferred duration → Confirm. You will not be able to log in during an active time-out.

Activate Self-Exclusion

Account Settings → Self-Exclusion → Select duration → Verify identity → Confirm. Or contact support directly.

Review History

Account → Transaction History → Filter by date → View details of bets, deposits, and withdrawals.

If you have any difficulty using the tools above or would like direct assistance, please contact our 24/7 Bengali live chat support team. Our specialist team will provide assistance while keeping your identity confidential.

Need Help? We Are Here

If you or someone close to you is struggling with a gambling problem, do not feel ashamed — reach out for help. 7hhbd's support team will assist you in complete confidence.

Live Chat Support

24 hours a day, 7 days a week
Support available in Bengali

Email Support

[email protected]
Confidentiality is guaranteed

Responsible Gaming FAQ

Yes, all responsible gaming tools at 7hhbd are completely free. Every registered member can use deposit limits, time-out, self-exclusion, and betting history at no cost.

No, your account balance remains safe during self-exclusion. Once the self-exclusion period ends, you can access your account and withdraw your balance as normal.

No. Lowering a deposit limit takes effect immediately, but a request to increase it is subject to a 7 business day waiting period. This policy protects you from making impulsive decisions in the heat of the moment.

Yes. You can contact us via live chat or email at [email protected] to describe the situation. Our support team will assess the matter in complete confidence and take the necessary steps.

No. 7hhbd is strictly for users aged 21 and above only. Age is verified at registration and any underage account is closed immediately.

Time-out is a temporary break — from 24 hours up to 6 weeks. Your account is reactivated automatically once the period ends. Self-exclusion is a longer-term decision — a minimum of 30 days up to 1 year or more. During self-exclusion, your account cannot be reactivated before the period is over.

Enjoy 7hhbd's Top Games Safely

Play responsibly, stay within your limits, and enjoy the entertainment. Our support team is always ready for any issue.