Complete Terms and Conditions of 7hhbd

1 General Provisions

By using the 7hhbd website and services, you are considered to have accepted all the terms and conditions set out below. If you disagree with any part of these terms, please refrain from using the platform.

These terms and conditions form a legally binding agreement. This agreement takes effect as soon as you access the platform. We reserve the right to change these terms at any time and users will be duly notified of any changes.

1.1 Scope of Service

7hhbd is an online gaming platform that offers sports betting, live casino, slots and other gaming products. Our services are operated in Bengali for users in Bangladesh.

1.2 Priority of Terms

If a conflict arises between any specific promotional terms and these general terms, the specific terms will take priority, but only for that particular matter.

2 Account Registration and Eligibility

To open an account on the 7hhbd platform, the following conditions must be met:

• You must be at least 21 years old.
• You must have a valid government-issued ID in your own name.
• You may open only one account in your own name.
• All information provided at registration must be true and accurate.
• You are using the platform voluntarily and of your own free will.

2.1 Multiple Accounts Prohibited

A user may not open more than one account. If multiple accounts are found, they will be closed and the associated balances may be forfeited.

2.2 Identity Verification

7hhbd may request documents at any time to verify your identity and address. Withdrawals may be temporarily suspended until verification is complete.

3 Age Verification and Responsibility

7hhbd is committed to protecting minors from gaming. Government-issued identification (national ID card, passport or driving licence) may be requested at any time to verify the age of any account holder.

If an account holder cannot prove they are 21 years of age or older, that account will be closed immediately and all balances will be forfeited.

4 Deposit and Withdrawal Policy

The following policies apply to deposits and withdrawals on the 7hhbd platform:

4.1 Deposit

• Minimum deposit amount: ৳500 (per method)
• Accepted methods: bKash, Nagad, Rocket, Upay, bank transfer
• You may only use a payment method registered in your own name.
• Third-party payments are strictly prohibited.

4.2 Withdrawal

• Minimum withdrawal amount: ৳800
• Standard processing time: 10–45 minutes
• Withdrawals can only be made to the same method used for the deposit.
• The withdrawal process may be delayed if identity verification is not complete.

5 Bonuses and Promotional Offers

All bonuses and promotional offers from 7hhbd have their own terms and conditions that apply alongside these general terms.

5.1 Welcome Bonus

New users will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 15 times.

• A minimum deposit of ৳500 is required to receive the bonus.
• You cannot withdraw until you have wagered 15 times the amount bet using the bonus balance.
• If a bonus is forfeited, only the bonus portion will be deducted and the original deposit will remain intact.
• The welcome bonus can only be received once per account.

5.2 Misuse of Promotional Offers

Opening multiple accounts to take advantage of bonuses, providing false information or using any fraudulent method will result in the forfeiture of the relevant account and all bonuses.

6 Gaming Policy and Fair Play

7hhbd ensures that all games on the platform are operated fairly. To this end, we use internationally certified Random Number Generators (RNG).

6.1 Sports Betting

• Betting odds may change both before a match starts and during live play.
• Confirmed bets cannot be cancelled.
• If odds are incorrect due to a technical error, the affected bet will be considered void.
• If a match is abandoned or not completed within the scheduled time, bets will be refunded.

6.2 Casino Games

• All casino game outcomes are determined independently and are not predetermined.
• If a game is interrupted mid-round due to a technical issue, the bet for that round will be refunded.
• The game provider's own rules will also apply.

7 Prohibited Activities

The following activities are strictly prohibited on the 7hhbd platform:

• Using any automated software, bots or scripts.
• Placing bets with prior knowledge of results (use of match-fixing information).
• Using the platform for money laundering or illegal financial transactions.
• Attempting to breach the platform's security systems.
• Attempting to access other users' account information.
• Taking unfair advantage by exploiting technical errors on the platform.
• Opening multiple accounts with the intent to manipulate the bonus system.

8 Account Suspension and Closure

7hhbd may temporarily suspend or permanently close an account in the following circumstances:

• Violation of terms and conditions.
• Suspicion of fraudulent activity.
• If the account was opened with false or incorrect information.
• Failure to cooperate with security verification.
• At the user's own request (self-exclusion).

8.1 Voluntary Closure by the User

If you wish to close your account yourself, please contact us via 24/7 live chat. Any existing balance should be withdrawn before closure.

9 Privacy and Data Protection

7hhbd is committed to protecting your personal information. We use SSL encryption and advanced security technology to keep your data safe.

To learn more about how your personal information is collected, used and stored, please read our Privacy Policy.

• Your information is not sold to third parties.
• Information may be shared with relevant authorities where legally required.
• Anonymous statistics may be used to improve services.

10 Limitation of Liability

7hhbd is not liable for the following:

• Unauthorised access to an account due to a user's own negligence.
• Issues arising mid-game due to loss of internet connection.
• Technical problems with third-party services (mobile banking).
• Force majeure events (natural disasters, cyberattacks, etc.).

However, we always strive to maintain the highest standard of service and are committed to resolving any issues promptly.

11 Dispute Resolution

If you have a dispute or complaint, please contact our customer service team first. Our support team provides assistance in Bengali 24 hours a day.

11.1 Complaints Process

• Step 1: Notify the support team via live chat or email.
• Step 2: Our team will review the complaint and respond within the specified time.
• Step 3: If you are not satisfied with the resolution, a formal written complaint may be submitted.

12 Changes to Terms

7hhbd reserves the right to change, add to or cancel these terms and conditions at any time. In the case of significant changes, users will be notified in advance by email or through the platform.

Continuing to use the platform after updated terms and conditions are published will be considered as your acceptance of the new terms. If you do not agree with the new terms, you may request to close your account.

13 Responsible Gaming

7hhbd is committed to responsible gaming. We believe gaming should be a source of entertainment, not a solution to financial problems.

• Set your own limits — deposit limits, betting limits, and session time limits.
• If you notice signs of problematic gaming, please inform the support team.
• Take a temporary break using the self-exclusion feature.
• Gambling addiction is a social problem — do not hesitate to seek professional help.

To learn more about responsible gaming, visit our Responsible Gaming page.

14 Contact

If you have any questions about these terms and conditions, please contact us through the following:

• Email: [email protected]
• Live Chat: Available 24/7, support in Bengali

Our support team is always ready to provide quick and effective solutions to your problems.